SELL FIRST / iPhone Support
Build the sale.
Keep the evidence.
Support for SELL FIRST · iOS 17 or later
Contact SELL FIRST support
Email private@unoptimize.com. Include the SELL FIRST version shown in Settings, your iPhone model, iOS version, what you expected, and the exact steps that produced the issue. Screenshots are useful when they contain no private project material.
Never email an Apple Account password, payment-card details, complete App Store receipt, access token, customer list, or confidential source code.
Start here
SELL FIRST requires iOS 17 or later and an internet connection for workspace sync, Full Access verification, export, and deletion. If something does not load, confirm the device is online, install the current App Store version, close and reopen the app, and try the action once more. The free six-question diagnostic runs without an account or purchase.
Full Access and purchases
Full Access is one non-consumable in-app purchase; it is not a subscription. Tap “See Full Access” on the home screen to view Apple’s current localized price and purchase sheet. Apple handles the payment. Unoptimize does not receive your card number, bank details, or payment method.
If a purchase is pending, leave SELL FIRST installed and allow Apple’s approval process to complete. The workspace opens after the transaction is verified on the device and acknowledged by the SELL FIRST server. You will not be asked for an Unoptimize access code or an external checkout.
Restore a purchase
Use “Restore Purchases” on the Full Access screen or in Settings while signed into the Apple Account associated with the original purchase. Restoration rechecks the App Store entitlement; it does not charge you again. If no purchase is found, verify the Apple Account and check Apple’s purchase history before contacting us.
For charge, receipt, or refund questions, use Apple’s Report a Problem service. Unoptimize cannot directly refund an App Store transaction.
Export your account data
Open Settings → Create account export. When the JSON file is ready, choose “Save or share export” to use the standard iPhone share sheet. The export contains the workspace, entitlement record, and saved project artifacts associated with SELL FIRST; it does not contain payment-card information or the complete signed StoreKit transaction.
Delete your account and workspace
Open Settings → Delete account and workspace, then confirm the destructive action. This permanently removes the active SELL FIRST workspace, saved projects, course progress, and entitlement link from production systems without requiring an email or support request. Residual access-restricted disaster-recovery backups age out within 30 days.
Deletion does not refund the purchase or erase Apple’s purchase history. If you later restore an eligible Full Access purchase, SELL FIRST may create a new workspace containing only a visibly labeled synthetic starter example; deleted project data does not return.
Privacy and security
SELL FIRST has no advertising SDK or tracking SDK. User-entered project material, business economics, product interaction, workspace identifier, and the App Store transaction status needed for Full Access are linked to the private workspace for app functionality. Read the complete Privacy Notice and Terms of Use.
What SELL FIRST can—and cannot—do
SELL FIRST helps you document a buyer, choose a demand route, find a measured funnel break, compare explanations, design a bounded experiment, calculate user-supplied contribution economics, and record a decision. It does not guarantee App Store acceptance, featuring, downloads, sales, revenue, profitability, retention, or advertising performance.